FAQ and Policies
FAQ
How do I access the Rev’d On Demand content?
To gain access to the Rev’d On Demand content you must create an account by following the prompts when you elect to sign up for either a free trial or a subscription. To create an account, you must provide an email address. By creating an account, you agree to receive notices at this email address.
Do I use the same account information that I use for when I am booking rides in-studio?
Our in-studio reservation system is currently separate from our on-demand platform. You can use the same login information if you wish to! But you will need to create a new acccount with Rev'd On Demand as they are two different systems.
Can I transfer my in-studio credits or account balance from my other account for On Demand?
You cannot redeem existing in-studio credits or account balances for On Demand classes. The same applied to in-studio giftcards. We apologize for any inconvenience.
How much is it to access Rev’d On Demand?
After your three day free trial, we offer two subscription options:
Monthly ($34/month) - Provides unlimited access to our library paid on a monthly basis.
Annual ($350/year) - Sign up and save when you select the annual option which provides unlimited access to our library paid on an annual basis.
What if I just want to ride one ride at a time?
All of our videos can be accessed by rental for 5 days for $5.
Count me in, now what?
Select a video to stream on any device connected to the internet and sweat it out with us. We recommend that you use headphones when riding.
I am new to Rev’d, cycling and working out. Any advice?
You got this. Our instructors design our classes for all fitness levels and we encourage you to listen to your body. You have the power to make every ride or workout your own. The best thing about Rev’d is that it’s for everyone!
Do I need any equipment for classes?
For the Rev’d Ride or Rev’d Ride Plus videos you will need a bike and sometimes a pair of light weights. Most often the light weights are optional as you can always follow along during arms without any.
For Rev’d Strength, we have both bodyweight and weighted options. You can modify any of the workouts to meet your needs.
For Rev’d Arms, same as with the rides, we recommend having a pair of light weights nearby but a towel or no weights at all works great!
Am I able to cancel or pause my subscription?
While we are unable to pause subscriptions, you are able to cancel your subscription at any time without penalty through your On Demand account dashboard. Any questions or concerns, please email shop@revdindoorcycling.com.
POLICIES
Liability Waiver
By completing the order for my subscription, I agree that I am at least 16 years of age. I understand that classes with Rev’d Indoor Cycling, LLC may be physically strenuous and I voluntarily participate in them with full knowledge that there is a risk of personal injury, property loss, or death. I agree that neither I, my heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against Rev’d Indoor Cycling, LLC or its members or guarantors for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.
Automatic Renewal
To the extent permitted by applicable law, subscriptions automatically renew for the subscription period until you cancel. Your payment method will be charged at the beginning of each subscription period. If a Purchaser offers a free-trial period, your payment method will be charged at the end of the free-trial period unless you cancel before the end of that period.
How to Decline Renewal
To cancel a subscription, visit your account dashboard. Your changes will be applied to your next subscription period.